Frequently Asked Questions (FAQs)

Welcome to Fashion Series! Below are some common questions to help you with your shopping experience.

1. What products do you offer?

We specialize in high-quality premium polo t-shirts for men.

2. How can I place an order?

You can place your order by contacting us through WhatsApp at (+92) 341 0696220 or by emailing us at pk.fashionseries@gmail.com.

3. What payment methods do you accept?

We accept payments through JazzCash and EasyPaisa.

• JazzCash Account: Muhammad Nawaz - 03194778090
• EasyPaisa Account: Abdul Aziz - 03410696220

4. How much do I need to pay in advance for an order?

A 200 PKR advance payment is required to confirm your order.

5. What is your return policy?

We offer a 7-day return policy. Products must be unused, unwashed, and in their original condition with tags.

6. How do I request a return or refund?

To initiate a return, please contact us on WhatsApp (+92) 341 0696220 or email pk.fashionseries@gmail.com with your order details.

7. How long does it take to process a refund?

Refunds are processed within 5 working days after receiving and verifying the returned product.

8. What are the delivery charges?

Delivery charges depend on your location and will be shared when you place the order.

9. How can I contact customer support?

You can reach us on WhatsApp at (+92) 341 0696220 or via email at pk.fashionseries@gmail.com for any assistance.

10. Do you offer customization?

Currently, we do not offer customization on polo t-shirts.